BNE is hosted by the Danish National Center for Grief. The Danish National Center for Grief is the data controller on behalf of BNE. At the Danish National Center for Grief, we are committed to protecting and respecting your privacy. We will be acting according to the Data Protection Act.
According to article 24 we are obligated to take into account the purpose, nature, context, and scope of any data processing activities. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy. Any questions regarding this Policy and our privacy practices should be sent by email to info@sorgcenter.dk.
About The Danish National Center for Grief
The Danish National Center for Grief was founded in the year 2000. The Center has four offices around Denmark and is increasingly engaging and cooperating with the bereavement community internationally. The Danish National Center for Grief also undertakes research and provides training and education for professionals across most sectors. The organization currently has forty employees and about a hundred volunteers who all support the daily operations.
At the Danish National Center for Grief we provide support and specialized psychological therapy to children, teenagers, young adults and adults +65 who either live with a seriously ill family member or have lost a loved one.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about, purchase a membership or if you register to receive information from us.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what webpages are accessed and when. If you purchase a membership, your card information is not held by us, it is collected by our third party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
- process when you purchase a BNE-membership
- send you communications which you have requested and that may be of interest to you
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
When you are using our secure online payment page, your payment is processed by a third party payment processor, who specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
Your choices and how you can access update and delete your information
You have a choice about whether or not you wish to receive information from us and you have the right to ask for a copy of the information we hold about you. If you do not want to receive direct marketing communications from us about the vital work we do, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us by email on info@sorgcenter.dk.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Credit or debit card details are encrypted and protected.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.